About us

Welcome to Soapmarketonline

ABOUT US: Soapmarket was created as a place where everybody could indulge in simple luxuries at affordable prices. Established in 2004, Soapmarket began, focusing on the finest bath and home products using the purest ingredients from nature.  Two years later, Soapmarket added jewelry to the mix, again, selecting unique and quality-conscious designers. We continue to seek out new products and designer lines that we feel compliment our shop.

Soapmarket partners with companies who care deeply about the ingredients they put in their products, and the impact their products and processes have on the environment. We are Authorized Sellers of all the fine product lines we carry in our Amazon shop. We hand select each and every item we sell and pick the best of the best.  

In keeping with our beliefs, we try to recycle and reuse materials as much as possible, including packing materials. Your purchase may arrive in a gently used carton.  We do take care to make sure everything is securely packaged.

SHIPPING POLICY: Most orders are shipped within one business day. Products made to order including MarketHome Laundry and MarketBody Shower Scrubs will ship in 2 to 3 business days.

Most orders will enjoy complimentary shipping, including Jewelry and Accessories purchases. Soap, MarketBody and MarketHome purchases will have a flat shipping fee of $9.95 and will ship either USPS Priority Mail or UPS Ground, whichever is faster.

For other items, we will select the best shipping method for your order, which may be USPS 1st Class Mail, USPS Priority Mail or UPS.

Orders shipping to Canada will have a flat rate of $32.00 USD and ship either USPS Priority Mail International or UPS International. Any and all taxes and duties owed to Canada government are the responsibility of the buyer. Returns must be shipped at the buyer's expense and outbound shipping is not refunded.

RETURN POLICY:  Return Requests must be made within 15 days of receipt. Please email ellen@soapmarketonline.com for instructions.

Shipping charges are not refunded unless item was received damaged. If you would like to return an item, it must be unused / unworn and received back with original branded packaging.  Refunds will be processed within 24 hours of receipt of your return, after inspection. We will send you a return shipping label for which the cost will be deducted from the refund. Please see our POLICIES page for further details.

We hope you enjoy shopping our store.  Feel free to contact us with any questions you may have.

Thank you!